The Platform
The AI operations center for broker-carrier communication.
FreightSurf connects to your Gmail inbox and transforms every carrier email into structured, verified, scored, and ranked intelligence — automatically, in real time.
[Product Demo Video Placeholder]
Click to play
Inbox Intelligence
FreightSurf connects to your Gmail inbox via secure OAuth and monitors every incoming carrier email in real time. No manual checking. No missed messages.
- Real-time email monitoring
- Automatic carrier identification
- Thread reconstruction
- Priority signal detection
How brokers use this:
A carrier sends an availability email at 7 AM. FreightSurf detects it, classifies it, and surfaces it before your team starts their day.
Carrier Data Extraction
Our AI engine reads unstructured carrier emails and extracts structured data — equipment type, available lanes, offered rates, MC numbers, and availability windows.
- Equipment type detection
- Lane and origin/destination parsing
- Rate extraction
- MC number identification
How brokers use this:
An email reading 'Flatbed available Phoenix to Dallas $2800 ready Monday' becomes a structured carrier offer record instantly.
Carrier Verification
Every carrier is instantly verified against FMCSA data. Trust signals are calculated based on authority status, safety ratings, insurance, and operating history.
- Instant FMCSA lookup
- Authority status verification
- Safety rating display
- Trust score calculation
How brokers use this:
Before you even open a carrier email, their FMCSA status is already verified and displayed.
Load Matching
FreightSurf's load matching engine compares verified carrier offers against your active load board in real time, surfacing the best matches automatically.
- Active load tracking
- Real-time match scoring
- Lane compatibility analysis
- Rate competitiveness signals
How brokers use this:
A carrier offers a dry van from Chicago. FreightSurf instantly surfaces your Chicago-origin active loads ranked by match quality.
Negotiation Assistant
The AI Negotiation Assistant helps brokers respond faster, draft counter-offers, and track negotiation history across all carrier threads.
- AI-drafted responses
- Counter-offer suggestions
- Negotiation history tracking
- Booking workflow integration
How brokers use this:
The AI suggests a counter-offer based on current market rates and the carrier's historical acceptance patterns.
Carrier Offer
AI Market Context
AI Counter-Offer
$450 below ask · within carrier acceptance range · strong probability
Operational Dashboard
A unified command center showing all carrier activity, active loads, system alerts, and performance metrics — everything your team needs in one view.
- Carrier activity feed
- Active load overview
- System activity monitoring
- Team performance metrics
How brokers use this:
Every load, carrier, and alert your team needs is visible from a single screen — no tab switching, no context loss.
Capabilities
Not features. Outcomes.
Every capability in FreightSurf is designed around a specific operational result for freight brokers — speed, trust, visibility, and control.
MC Number Extraction
Automatically identifies and extracts MC numbers from carrier email signatures, body text, and attachments for instant verification.
How brokers use this:
No more manually copying MC numbers from emails into FMCSA lookup tools.
Trust Scoring
FreightSurf calculates a composite trust signal for each carrier based on FMCSA data, operating history, safety ratings, and email communication patterns.
How brokers use this:
Quickly identify high-trust carriers vs. unknown carriers before committing to a load.
Active Load Tracking
Maintain a live view of all active loads in your brokerage. FreightSurf uses this data as the foundation for real-time carrier matching.
How brokers use this:
Your active load board is always current, enabling accurate matching against incoming carrier offers.
CHI → DAL
Flatbed · 5 responses
PHX → ATL
Dry Van · 3 responses
HOU → DEN
Flatbed · 7 responses
Carrier Profiles
Persistent carrier profiles are built automatically from email history, FMCSA data, and interaction records — creating a growing carrier intelligence database.
How brokers use this:
Every carrier you've ever communicated with has a complete profile with history, trust score, and contact details.
Apex Rapid Logistics
MC-778899 · CA → GA
12
Responses
4
Booked
33%
Win rate
System Activity Monitoring
A real-time activity feed shows every action FreightSurf takes — emails processed, carriers verified, matches found, and alerts triggered.
How brokers use this:
Full transparency into what FreightSurf is doing at all times, with a complete audit trail.
Email Thread Reconstruction
FreightSurf reconstructs complete carrier email threads, linking related messages and building a coherent conversation history for each carrier relationship.
How brokers use this:
See the full history of your communication with any carrier in a single, organized view.
Flatbed avail CHI→DAL Mon...
Still available. Rate firm at...
Can move Tuesday if Monday...
3 messages · 1 thread · reconstructed
Carrier Recommendation Engine
Based on load requirements, historical performance, and current availability, FreightSurf proactively recommends the best carriers for each load.
How brokers use this:
For every new load, FreightSurf surfaces the top 5 recommended carriers from your inbox history.
Apex Rapid
Exact lane match · Low risk
M&L Trucking
Correct equip · Med risk
Chiasson Trkng
Near lane · Low risk
Rate Intelligence
FreightSurf tracks carrier rate offers over time, building a rate intelligence layer that helps brokers understand market pricing and negotiate more effectively.
How brokers use this:
Know whether a carrier's offered rate is above or below market before you respond.
PHX → DAL · Flatbed · May 2026
Get Started Today
Ready to transform your carrier operations?
Deploy the carrier intelligence layer on your inbox today. No credit card required.
Setup in under 2 minutes · Cancel anytime